One of the reasons the medical industry is requiring healthcare facilities to use electronic medical records is because of the ability to meet the needs of patients who don't speak the native language or have hearing or vision problems. With documents and files, translating information to another language or form of communication is much easier when it is already digitized.
One medical office using this approach is Dr. Rosie Wagner of Somerville, Massachusetts, a dentist that primarily serves patients that haven't seen a dentist in a long time or those with disabilities. With all digital documents at "Smiles by Rosie," she is able to better reach these patients.
"Smiles by Rosie is a paperless office, which allows Wagner and her staff to better accommodate blind and deaf patients by using special tools to send them information," The Somerville Beat said in a recent article.
Beyond just a paperless office, the building is designed to be wheelchair accessible and has water dishes in the waiting room for those with service dogs. Wagner also works in an area that offers one dentist for 8,000 people. Compared to the next town, which offers one dentist for 1,200 people, Wagner has her work cut out for her, and needs the most efficient service possible.
While Smiles by Rosie started out paperless when it opened last year, other dental and medical offices that are looking into expanding services for special needs patients, having digital documents can make communication easier. To bring all records on paper up to speed, bulk scanning services can help, efficiently digitizing all documents.