General scanning vendors can convert paper to PDF, but litigation support requires a higher level of precision, security, and technical capability.
This guide walks you through what separates a true legal document scanning provider from a general imaging company, what capabilities to look for, and the questions you should ask.
What Makes Legal Document Scanning Different
In a litigation context, scanned documents become part of the evidentiary record.
Every step of the process needs to be documented, controlled, and defensible; from the moment documents leave your custody to the moment production sets are delivered.
Chain of custody documentation and data security are crucial, while output formats are specific to the legal industry.
Key Capabilities to Look for in a Legal Document Scanning Provider – Checklist:
Use this as a checklist when evaluating any vendor:
- Bates Stamping The provider should support fully customizable Bates numbering: custom alphanumeric prefixes and suffixes, variable digit lengths, and proper formatting for multi-party productions. Many general scanning shops either don’t offer it or can only do it in limited configurations.
- Load File Generation Your provider should be able to generate load files for all major platforms, including Concordance (.DAT), Summation (.DII), Relativity (RLF) and custom formats as required.
- Document Unitization Proper unitization (defining logical document breaks within a scanned collection) requires trained reviewers.
- OCR and Full-Text Search Every page should have a text layer that makes the document fully searchable within your review platform. Ask about accuracy rates and how they handle poor-quality originals or damaged documents.
- Output Formats and Indexing The provider should produce TIFF, PDF, and searchable PDF formats, with documents organized and indexed according to project requirements.
- Security and Compliance Look for SOC 2 Type II compliance at minimum. Your vendor should offer chain of custody documentation, background-checked staff, secure facility access controls, and encrypted data transmission. See Tab’s security and compliance credentials.
- Rush Turnaround Capability Your scanning vendor needs to have dedicated capacity for rush projects and a realistic track record of meeting tight deadlines.
Questions to Ask Before Hiring a Scanning Company
- What load file formats can you generate?
- Can you walk me through your chain of custody process?
- 3. Are your facilities SOC 2 Type II compliant?
- How do you handle document unitization?
- What does your rush turnaround process look like?
- Do you have experience working with law firms or litigation support companies?
An Example Project: 40,000 Pages, One Week
A large Chicago-based firm came to us with a tight situation: over 40,000 pages of documents needed to be unitized, scanned, and delivered with a Concordance load file, and all within a week.
We turned around a quote within a few hours of the initial call. The pickup was scheduled for the following day. Once scanning began, a single round of sample review was all it took to confirm the output matched their specifications, and production moved forward from there.
The hard copies were reassembled, the completed files were delivered, and everything wrapped up ahead of the original due date. For a firm facing a firm deadline, that kind of turnaround matters, and it’s the type of project we’re set up to handle.
What to Expect on Pricing for Legal Document Scanning
Case file digitization and litigation scanning is typically priced per page, with additional line items for Bates stamping, load file creation, OCR, and rush processing.
Firms that partner with a dedicated scanning provider rather than using in-house staff or traditional legal copy shops typically see:
- 40–60% cost reduction on discovery document production, based on per-page pricing versus the fully-loaded cost of in-house staff, equipment, and supplies
- Reduced paralegal time spent on administrative document handling — time that can be redirected to billable work
- Elimination of off-site physical storage costs once files are digitized and originals are returned or destroyed per your retention policy
Why Law Firms Choose Tab Service Company for Legal Document Scanning
Tab Service Company is a Chicago-based business process outsourcing firm with 65+ years of data processing experience and deep expertise in legal records scanning and litigation support.
Our legal production capabilities are built around the real-world demands: discovery deadlines, eDiscovery workflows, and the confidentiality requirements that govern legal document handling.
Our legal scanning services include:
- Large-volume litigation document scanning at up to 600 DPI with human quality control
- Bates stamping with custom alphanumeric prefixes, suffixes, and formatting
- Load file creation for Concordance, Summation, Relativity, and custom formats
- Document unitization and professional indexing by custodian, date, or document type
- OCR processing for full-text searchability across your entire production set
- Electronic production sets in TIFF, PDF, or searchable PDF formats
- Secure document pickup and return delivery throughout the Chicago area
- 30-day secure storage of physical documents after project close
For firms that need ongoing document intake handled digitally, our digital mailroom service can manage incoming physical mail — scanning, indexing, and routing documents the same day they arrive.
“The ease of service use and trust in reliable deliveries make Tab Service indispensable for our litigation support needs.” — Legal Firm Client in Chicago, IL
Learn More About Our Legal Services →
Ready to Talk About Your Project?
Whether you’re preparing for discovery, digitizing closed matter files, or looking for a reliable litigation scanning partner to have in your back pocket, we’re ready to help.